Medium Paperback, Good Condition, 1998, 210 pages, ISBN 0 7499 1085 2

Confident Conversations, How to Talk in any Business or Social Situation – Dr. Lillian Glass

Confident Conversation is a valuable reference guide for everyone who wants to improve their communication skills.

Whether you want to be able to talk interestingly to people at parties, handle arguments more effectively, speak to strangers more confidently, or simply ask your boss for a rise, Confident Conversation will show you how. Find out how to:

• Introduce yourself to others with ease
• Start a conversation and keep it going
• Become more approachable, and always make a good impression
• Talk to people with whom you have nothing in common
• Be a good listener
• Accept and give compliments
• Deal with job interviews
• Handle opinions and arguments effectively
• Deal with difficult subjects

With Confident Conversations you will be able to express yourself well on every business or social occasion, and never fell at a loss for words again.

Dr. Lillian Glass is one of the world’s foremost authorities on communication skills and self image. Her clients include celebrities, politicians and company executives.